Leadership

With a background in hospitality, Lois understands the importance of valuing both customers and colleagues. She believes, “The answer is simple...great service from great people, supported by cutting-edge technology and continual innovation,” emphasizing the company's commitment to continuously investing in its business, its people, and the services it provides.

An early career in the licensing trade prepared Marc for challenging service environments. With a drive to deliver operational excellence, Marc says “Operations at the sharp end is not easy, but with our cutting-edge recruitment, scheduling and deployment systems I always know exactly who is where and what they are doing so I can ensure our clients are always supported”.

With over 30 years at the RAS, Graham began as a Stock Taker and progressed through various roles across the business. His hands-on experience ensures he understands what excellence looks like for clients. Graham is committed to delivering consistent customer satisfaction and fostering a culture of continuous service improvement.

Neil, now Director at RAS, brings 18 years of experience, having progressed from Project Manager to Head of Store Support. With the UK Operating Board, he leads operational enhancements, leveraging his expertise and dedication to uphold the highest standards in supporting stores and driving company success.

With extensive industry experience, Lee leads retail transformation through innovative people and technology solutions. Lee specialises in business development, project management, and leadership, driving client success and growth. A certified APM Full Member, he focuses on sustainable, impactful solutions.

Tom ensures that we have the funds to invest in ideas and technologies that will generate value for both RAS and its clients and is committed to managing our businesses’ and customers’ finances in an ethical and sustainable manner. His commitment to innovation and integrity ensures long-term growth and resilience for our organisation.